The RITEQ Professional Services team have been implementing TimeTEQ for many years and during this time have developed a proven best practice methodology. Our implementation strategy delivers value from the onset by accelerating your implementation and providing flexible options. Our approach is underpinned by a solid project management methodology which reduces risk and ensures consistent on–time project delivery.
We believe that key to project success and an accelerated return on investment are user buy in and change management; we focus on these components from project inception.
Although complex our implementation strategy can be divided into 4 stages, some project stages occur sequentially while other can occur concurrently.
The stages are:
Inception: In the Inception phase, which starts as soon as our Implementation Project Manager has received all your information, we will formally kick-off your project. We will start gathering data to design your customized TimeTEQ system, conduct a Business Process Review to allow us to understand your unique Business Drivers and present you with a report that shows the strengths of your existing processes as well as highlighting the areas of opportunity. With this in mind we recommend and work with your Project Team to create and improve your processes when switching to TimeTEQ. Before the design of the system begins, we will have a workshop with the Project Team where they will be trained on the system and will define the structure of TimeTEQ.
Design: During this phase, hardware and Software Installation occurs as well as database setup. Employee data migration is completed, tested and accepted. The database is made active and administrator control is set up for access to the database.
Preparation: Knowledge transfer is critical to project success and ensures user acceptance. The training phase covers end user and administration training. We recognise that every organisation is different and therefore, at the beginning of this phase we conduct a training needs analysis to determine the trainees and their numbers.
Transition: Once training is complete, live clocking and timesheet authorisation can commence. During this phase Payroll Export and Import occur and testing is performed. |
